Grievance Management System
An online grievance channel for patients and staff, with routed workflow, assignment, escalation and a complete audit trail — replacing an informal paper and register process.
Systems Techno Tri was contracted to build, deployed and in use. We do not list work we did not do.
An online grievance channel for patients and staff, with routed workflow, assignment, escalation and a complete audit trail — replacing an informal paper and register process.
A daily reporting system for hospital staff, with supervisor review and approval, department-level monitoring and analytics on submission and workload.
Live medicine availability shown on public screens in the hospital, driven automatically from pharmacy data through an API and scheduler — no manual updating.
A consolidated administrative platform bringing grievance handling, staff daily reporting, dashboards, reporting and user management under one role-based system.
Digital systems work for Seti Provincial Hospital in Sudurpashchim Province.
Technical support to an INGO health programme on electronic medical record implementation and strengthening in Nepal.
Customer relationship management systems developed for a number of clients, each fitted to that organisation's own sales, service and follow-up process.
Tell us the problem and we will tell you honestly whether we are the right people to solve it.